Terms of service

 

Cancellation Policy:

  • Since every set is created just for you, we kindly enforce a strict cancellation policy.
  • Orders may ONLY be cancelled within 24 hours of purchase.
  • If you'd like to adjust your order, please get in touch within 24 hours of purchase.
  • After 24 hours, your order will begin processing & cannot be cancelled.

Sizing Policy:

  • It is highly recommended to purchase a one-time sizing kit to record your nail sizes for all future purchases.
  • As you place an order, enter your nail sizes in the designated section when prompted. Please double-check your sizing & order details PRIOR to placing an order. Also, be sure to keep a record of sizes for future orders, or for your convenience, send recorded sizes via email or DM to keep on file.
  • Sizing accuracy is the client's responsibility.
  • We are not held liable for incorrect measurements provided by clients.

Policy Changes:

  • We reserve the right to update or change any of these terms at any time without prior notice. Be sure to check back occasionally for any updates or changes.
  • By placing an order, you agree to these terms.

Payment Disputes & Chargeback Policy:

  • Please contact us first if there are any issues with your order. Filing a chargeback without reaching out to us first violates our shop policy.
  • If you believe something is wrong with your order, please email us at CinsationalNails@outlook.com (within 7 days of receiving your order) so that we can make it right!
  • We keep records of all orders. Any unauthorized chargebacks will be disputed with supporting documentation, including proof of delivery & order details.
  • By completing a purchase, you acknowledge & accept this Chargeback Policy.

Product Use:

  • Our handmade press-ons are for personal use only. Resale or redistribution without permission is strictly prohibited.